visIT Revival of the agents: what is new in the AI era? Flashback Agents? Wasn’t this a great idea 20–30 years ago, which then fell into oblivion? The fasci- nating promise behind it was the idea that a personal assistant, realized as a software component, could act on behalf of a human, just by delegating a task to it. Already in those days, it was obvious that such an “agent” needs a certain degree of “intelligence” and “autonomy”. It should be sufficient to specify and request a task to be performed, accom- panied by well-defined objectives. The exact steps for how to perform the task, even in case of problems or unexpected events, may be omitted. But why did agents fail in those times? The simple answer: It was too early! The whole IT environment, from the performance of the underlying networking infrastructure up to the enterprise applications, was not yet mature and powerful enough for wide implemen- tation and acceptance of agents. Artificial Intelligence (AI) systems were mostly symbolic, brittle and slow. The result: Although agent- based systems were complex, they were not “smart” enough to justify their complexity. In practice, simpler solutions, such as emerging web applications, did the job well enough. And, without a killer application, companies saw little reason to invest. First, the software engineering community had to do their duties, e.g., modularization of distributed enterprise applications into (web and micro-)services, strategic and scalable use of the Internet resources (cloud compu- ting), realization of the Internet of Things to learn about the environment and the “world” from deployed sensors of all kinds as well as countermeasures against the emerging cybersecurity problem. And, not to forget, the standardization of communication and midd- leware technologies as prerequisite to cope with the interoperability problem. Today’s AI agents With today’s AI capabilities, agents are expe- riencing a remarkable revival—and this time, the vision has a better chance to be successful if we carefully apply the AI agent technology. One of the key drivers of this revival is the rise of large language models (LLMs). These systems can, or at least seem to, understand and generate human language, reason across domains and adapt to diverse tasks. Unlike earlier rule-based agents, these AI agents are not confined to predefined scripts. They try to interpret ambiguous instructions, ask clarifying questions and generate context-aware responses. This flexibility makes them far more capable and useful in real-world scenarios. This is, at least, the expectation. Towards agentic AI Another major innovation that is claimed by agentic AI is tool integration. AI agents today can connect to external applications, data- bases and APIs. Instead of merely producing text, they can perform actions: analyze reports and production logs, write and execute code or manage devices. Quick side note: This pro- gress in tool integration largely benefits from the standardization work on communication protocols, services and related information models, e.g., the IEC 62541 OPC UA standard Dr.-Ing. Thomas Usländer Business developer AI Systems Engineering Phone +49 7243 992-480 thomas.uslaender @iosb.fraunhofer.de 4